Shipping Policy


STANDARD SHIPPING: 

Most orders should take 10 - 21 days to arrive at your address from the date of placing an order, but can also arrive faster than expected. Sometimes there are delays in shipping depending on where the order is coming from, which may take longer to ship to your address. We provide tracking numbers with all of our orders for you to check status of your order online.

Orders in this category generally ship from United States. 

 

EXTENDED SHIPPING:

Any orders in this category can take 22 to 40 days to arrive at your address from the date of placing an order, but can also arrive faster than expected. These orders are generally international and may have delays in shipping depending on where the order is coming from to ship to your address. We provide tracking numbers with all of our orders for you to check status of your order online. 

Orders in this category generally ship from Worldwide. 

 

*Note these delivery times are estimates and vary based on shipping address. For detailed tracking information, please see your Order Summary/Account for details.

Please ensure all delivery information is correct. Delays may occur due to mis-entered addresses. ERGOFINITY will NOT be responsible for missed deliveries due to false/wrong addresses and/or customer inaction to pickup packages. Delays may also occur as a result of customs clearance.

Once shipment email is received we will no longer to be able to change or correct delivery information. You the customer will void any replacements or refunds if correct shipment information isn't provided at time of shipment email. 

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Our products come from various manufacturers and warehouses around the world using e-Packet shipping to deliver to your location. Please be patient, we are doing our very best to fulfill every order that we receive! If you have any questions, please reach out to support@ergofinity.com or contact us through our online chat.

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